Upgrading Livescribe Desktop from Pre-2.1 Versions

If you are upgrading Livescribe Desktop from a pre-2.1 version, follow the steps below. If you are have never used Livescribe Desktop on this computer, follow the steps in .

Note:

When you launch Livescribe Desktop 2.0 or 2.1, the installer prompts to migrate all existing Livescribe data on your computer to a new format and location. This is necessary to support new and future features.

Important:

If you have multiple computers running Livescribe Desktop, be sure to upgrade Livescribe Desktop on each computer before docking your smartpen to that computer.

  1. Undock your smartpen from your computer.
  2. Before downloading and running the latest installer, launch your current installation of Livescribe Desktop.
  3. When prompted, accept all recommended software updates to Livescribe Desktop. You may need to install more than one update to get to the latest version.
  4. Continue this process by downloading versions of Livescribe Desktop sequentially from www.livescribe.com/install. When you finish upgrading, you should have the current version of Livescribe Desktop. To determine the current version numbers, see About This Release.
  5. After upgrading to the latest Livescribe Desktop, dock your smartpen to your computer and wait until your data is transferred. Follow this process for each smartpen you own.

    The version 2.0 and 2.1 installers check to see if you have data from pre-2.0 installations of Livescribe Desktop. If you do have pre-2.0 data, the installer recommends that you migrate all existing Livescribe data on your computer to a new format and location. Before the migration process starts, Livescribe recommends (although does not require) that you back up your data.

  6. After migrating your data, download the latest Livescribe Desktop Version installer from www.livescribe.com/install.
  7. Open the installer and follow the on-screen instructions to complete the installation.