Rebooting an Unresponsive Smartpen

If your smartpen is unresponsive, you can reboot it.

  1. Charge your smartpen using its cradle (for Pulse smartpens) or Micro-USB cable (for Echo smartpens) for at least five minutes.
  2. If your smartpen is still nonresponsive after five minutes of charging, press and hold the power button for 10 seconds to reboot it.